Heartland HighSpeed Fiber, LLC

NETWORK PRIVACY POLICY

I. INTRODUCTION

Welcome to Heartland Highspeed Fiber, LLC’s website. In order to make you feel comfortable and secure in our online service center (“Site”), Heartland Highspeed Fiber, LLC (the “Company,” “Us” and “We”) has taken many precautions to guard your privacy and personal information. The Company adopted and shares this Network Privacy Policy (the “Policy”) so you know what information we collect, how we use it and how to get additional information.

II. INFORMATION COLLECTED

Like most sites, our server automatically collects certain technical information from your computer and about your connection, such as the URL that referred you to our Site, your internet browser version and/or type of operating system that you use.

This information helps us analyze traffic patterns, perform routine maintenance, maintain Site security, improve our Site navigation, measure our advertising effectiveness and improve the appearance of our Site to the maximum number of visitors. We do not attempt to use the technical information discussed in this section to identify individual visitors.

Other than automatically collected technical information about your visit described above or cookies and anonymous identifiers described below, we may ask you to provide information voluntarily, such as through forms or other manual input, in order to make products and services available to you and maintain and manage our relationship with you, including providing associated services or better understanding and serving your needs. Providing this information is wholly voluntary. Providing the requested information indicates your consent to the collection, use and disclosure of this information as described in this Policy.

III.  USE OF COOKIES AND ANONYMOUS IDENTIFIERS

The Company sometimes uses “cookies” and/or anonymous identifiers to enhance your experience on this Site. Cookies cannot be used to personally identify you in any way. A cookie is a unique file that is stored on your computer. This cookie helps ensure that you don’t repeatedly see the same advertisement, such as a pop-up ad window. Although the acceptance of cookies helps us to enhance your use of our Site, they are not required to view our Site. If you do not want cookies, you may be able to configure your internet browser software to reject cookies or manually delete them. Consult your internet browser’s documentation for more information.

An anonymous identifier is a random string of characters that is used for the same purposes as a cookie on platforms, including certain mobile devices, where cookie technology is not available.

IV. SHARING INFORMATION

Except as otherwise provided, we do not share any personally identifiable information (“PII”) with other entities or organizations, except when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce policies governing our Site and applicable laws, or to protect against misuse or unauthorized use of our Site. However, we may use third-party service providers to help us operate our business and this Site or administer activities on our behalf, and we may share your PII with such third parties for such purposes.

We may share aggregate, non-personally identifiable information with other entities or organizations.

V. THIRD PARTIES

The Company’s Site may contain links to third-party sites. We are not responsible for the privacy practices of third-party sites. Once you leave our Site, we have no control over your privacy.

Third-party resources that can be accessed with hypertext links from this Site are not under our control, and the Company is not responsible for the contents of any of these third-party resources. The third-party links on this Site are provided for your convenience only. The inclusion of a link on this Site does not imply any specific recommendation, approval or endorsement of the third party.

VI. SECURITY

While we are committed to protecting the privacy of our visitors, we cannot guarantee the security of any information that you transmit to our Site, and you do so at your own risk. However, once we receive your information, we will use reasonable safeguards consistent with prevailing industry standards and commensurate with the sensitivity of the data being stored to maintain the security of that information on our systems.

VII. CHILDREN

 Our site is not directed to children under 13 years of age, does not sell products or services intended for purchase by children and does not knowingly collect or store any personal information, even in aggregate, about children under the age of 13. If we learn a child’s personal data was collected without appropriate authorization, it will be deleted as soon as possible.

 VIII. CONTACT INFORMATION

Customers with complaints or questions relating to this Policy or these disclosures can contact us at (260) 758-3155.

IX. POLICY CHANGES

From time to time, we may use visitor information for new, unanticipated uses not previously disclosed in our privacy notice. Any changes to this Policy will be posted here. Continued use of this Site implies that you understand and consent to this Policy. If you do not agree to accept this Policy, do not use this Site or provide us personally identifiable information.

X. APPLICABLE LAW

By using this Site, you agree and consent that your use of the Site, this Policy and any actions will in all respects be interpreted, enforced and governed under the laws of the State of Indiana without regard to its choice of law rules. Your use of the Site also constitutes your agreement and consent to jurisdiction in the State of Indiana. Furthermore, by using this Site you agree that any dispute or litigation relating to the Company, this Policy or your use of the Site must be heard, mediated or litigated in the federal or state courts located in Huntington County, Indiana. By using the Site, you stipulate and agree to exclusive and continuing venue for any such action will be in the federal or state courts located in Huntington County, Indiana.

Contact Information
Heartland HighSpeed Fiber, LLC
support@heartlandhighspeedfiber.com
866-336-2496
www.heartlandhighspeedfiber.com